Luckyfy Terms and Conditions

IMPORTANT: NO REAL-MONEY GAMBLING.

This platform and all locally associated websites, applications or mobile apps (“the Service”), is a free-to-play social casino platform and online service operated by ADS Projects Group Ltd. (hereinafter collectively referred to as “we”, “us”, “our” or “Company”). These Terms and Conditions (“Terms”) govern the terms under which you may access and use the Site, our applications, and any services provided by us. For any inquiries, you may contact us at: info@luckyfycasino.com

The platform does not offer any real money gambling, and no actual money or anything of monetary value can be won. No purchase is necessary to play the games or participate in promotions on this platform. Any in-game currency or items (“Virtual Coins”) are for entertainment purposes only and have no cash value. Success or practice in our social casino games does not translate to real-world gambling success.

Please read these Terms carefully before using the Service. By creating an account or otherwise using the Service, you agree to these Terms, which form a binding agreement between you and the Company. If you do not agree, you must not use the Service. By accessing the Service, you represent and warrant that you are at least 18 years old (or the age of majority in your jurisdiction, whichever is higher).

These Terms incorporate our Privacy Policy and any other policies or guidelines referenced herein. By accepting these Terms, you also agree to the Privacy Policy and all such incorporated policies. We reserve the right to update or modify these Terms from time to time and will post the revised Terms with a new effective date. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

1. Eligibility and Account

   1. Age Requirement: You must be an adult of legal age to form a binding contract to use the Service. The Service is intended only for users aged 18 or older (or the age of legal majority in your jurisdiction, if higher). Persons under this age may not create an account or use the Service. We may require proof of age at any time. If we discover or reasonably suspect that a minor is using the Service, we will terminate the account and may delete all associated data and Virtual Coins without notice.

   2. Geographic Restrictions: Our games and services are not intended for use in any jurisdiction where such distribution or use is unlawful or would subject us to any registration requirement. You are responsible for ensuring that you comply with any laws applicable to your access to the Service. If you are located in a region where social casino games are prohibited (even free-to-play), or if you are subject to legal restrictions on online gaming, you must not use the Service. We make no representations that the Service is available or appropriate in any particular location, and we may restrict or block access to users in certain jurisdictions at our discretion (e.g. if required by law or regulation). Use of the Service is void where prohibited by law.

   3. Personal Account: To use certain features, you may need to create a user account. You agree to provide truthful, accurate information when creating your account and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You may not sell, transfer, or share your account with anyone else. The account is for your personal, non-commercial use only. If you allow another person (including any underage person) to access your account, you are responsible for their actions and any breach of these Terms.

   4. Account Security: You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to secure your account. We reserve the right to suspend or terminate any account we suspect is involved in fraudulent or unauthorized activity, or that is in violation of these Terms.

   5. Multiple Accounts: Unless expressly permitted by us, you must not create or use more than one account. Abuse (e.g., to claim multiple bonuses) may result in account termination and loss of Virtual Coins or progress.

   6. Inactivity: We reserve the right to terminate or delete accounts that have been inactive for an extended period (e.g. no logins for 180 days). If your account is deleted for inactivity, you may lose any Virtual Coins or in-game items associated with the account without compensation.

2. Virtual Coins and In-Game Purchases

   1. Virtual Coins License: The Service may include virtual tokens such as coins, chips, credits, or points (“Virtual Coins”) that you can earn, purchase with real money, or obtain for free during gameplay. When you obtain Virtual Coins (whether by purchase or free reward), you are purchasing a limited, revocable, non-transferable license to use those Virtual Coins within the Service for entertainment purposes. Virtual Coins are not real money, have no real-world monetary value, and are not personal property. They can only be used in our games and cannot be exchanged for cash or any tangible value.

   2. No Cash-Out or Redemption: Virtual Coins are not redeemable or refundable for any sum of money or monetary value, and cannot be withdrawn from the game. You cannot sell, gift, or transfer Virtual Coins to any other person or account, except solely through the in-game mechanisms that we explicitly allow (if any). Any attempt to trade or transfer Virtual Coins outside the Service (for example, for real money or value) is strictly prohibited and void. There is no opportunity to win real money or real prizes through the games, and no real money is required to play. Even if you purchase Virtual Coins, that does not increase chances of winning anything of value, since all gameplay is for fun and virtual rewards only.

   3. No Purchase Necessary: You are never required to make a purchase to enjoy the Service. The platform makes free gameplay available – if you exhaust your Virtual Coins, there are ways to get more free coins (through daily bonuses, free spins, watching ads, etc.) so you can continue playing without paying. Any purchases are entirely optional and meant to enhance your entertainment (e.g. to continue play without waiting or to access additional content). No purchase is necessary to enter any promotions or contests we may offer; all such promotions will have a free method of entry if they offer any prize.

   4. Purchases of Virtual Coins: If you choose to purchase Virtual Coins or other in-game content, you must use a valid payment method through the authorized channels (such as the Apple App Store, Google Play Store, or our website). All payments are processed by third-party payment providers or app store platforms, and you agree to abide by their applicable payment terms (e.g. Apple Media Services Terms, Google Play Terms) in addition to ours. All purchases of Virtual Coins are final and non-refundable, except at our sole discretion or as required by applicable law. Once you buy a pack of Virtual Coins and we credit them to your account, you do not have the right to cancel the purchase or obtain a refund (subject to any statutory rights described below). This policy applies regardless of the platform or payment method you use. Please review your order carefully before confirming any purchase.

   5. Statutory Withdrawal Rights (EU/EEA/UK): If you reside in the European Union, European Economic Area, or certain other jurisdictions that provide a 14-day “cooling-off” period for digital content purchases, you acknowledge that we begin fulfillment of your order immediately when you purchase Virtual Coins. Therefore, to the maximum extent permitted by law, you waive any right to withdraw from or cancel the purchase once the content is delivered. We provide immediate access to Virtual Coins and digital content, which by their nature are consumed instantaneously in the game. If any Virtual Coins remain unused in your account and you are entitled by law to a refund for those within a cooling-off period, we will comply with applicable laws. However, if you have used any portion of the Virtual Coins, the purchase is considered fully consummated and is not eligible for withdrawal or refund.

   6. Pricing and Taxes: All pricing of Virtual Coin packages or subscriptions (if any) will be as specified in the Service or the app store at the time of purchase. Prices are subject to change at any time. In some cases, applicable taxes or fees may be charged in addition to the listed price, as required by your billing address’s jurisdiction. You are responsible for any internet or mobile charges that may apply to your use of the Service or purchases (such as data usage fees).

   7. Unauthorized Transactions: You are responsible for all charges incurred under your account (including any unauthorized charges). We assume no liability for any loss or charges due to unauthorized use of your payment instruments; however, we reserve the right (without obligation) to assist in reversing or refunding unauthorized charges if circumstances permit. If you suspect fraud or unauthorized purchase activity, you should contact the payment provider (e.g. credit card company or app store) and our customer support immediately.

   8. Fraud and Chargebacks: We reserve the right to close or suspend your account and deduct any Virtual Coins or benefits obtained via fraudulent or unauthorized transactions. If any payment for Virtual Coins is charged back or disputed, or if we suspect any fraud, abuse, or unlawful conduct, we may revoke the associated Virtual Coins from your account and take further action. This may include terminating your account and/or pursuing collection of the amount owed.

   9. Forfeiture on Account Termination: You understand that Virtual Coins are licensed to you, not owned by you. Thus, if your account is terminated for any reason (by you or by us), or if we discontinue the Service entirely, you will lose access to your account and any Virtual Coins or virtual items without any liability or obligation on our part "../static"to compensate you. We may also selectively remove or alter Virtual Coins or virtual items as needed to protect the integrity of the game, to enforce these Terms, or for other legitimate reasons, and we have no liability for doing so.

   10. Changes to Virtual Items: We have the absolute right to manage, regulate, control, modify, or eliminate Virtual Coins or any virtual goods in our sole discretion, to the extent permitted by law. For example, we may adjust the payout odds of games, the rewards given, or the availability of certain items. You have no right or title in any such content other than the limited use license. If we exercise these rights (e.g. to balance gameplay or fix errors), we are not liable to you or any third party for the effects of such changes. We will not unfairly reduce your existing balances without cause; modifications will typically be prospective or applied to all users for fairness. If any change to Virtual Coins or the Service materially affects your usage, your sole remedy is to discontinue use of the Service.

3. Ownership and Intellectual Property

   1. Our Intellectual Property: All content, materials, features, and functionality available on or through the Service (including but not limited to games, titles, artwork, graphics, images, animations, characters, logos, audio, video, text, software, and underlying code) are the exclusive property of the Company or its licensors. This includes all intellectual property rights such as copyrights, trademarks, service marks, trade dress, trade secrets, patents, and proprietary data. The Service (including any software or apps) is licensed, not sold, to you, and we retain ownership of all rights in the Service even after installation on your devices. You do not acquire any ownership interest or rights in the Service, Virtual Coins, or any content by using the Service or purchasing Virtual Coins.

   2. License Grant: Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use our Service (including installing and running our apps) for your own personal, non-commercial entertainment purposes only. This license is provided solely to enable you to use and enjoy the Service as intended by us under these Terms. You agree not to use the Service for any other purpose.

   3. License Restrictions: Except as expressly permitted by these Terms or by law, you agree that you will not, nor permit anyone else to: (a) copy, reproduce, distribute, publicly perform or display, or create derivative works of the Service or any part "../static"thereof; (b) sell, rent, lease, license, sublicense, transfer, or assign the Service, your account, or any content or rights to any third party; (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas or algorithms of the Service (except as allowed by non-excludable law); (d) remove or alter any copyright, trademark, or proprietary notices on the Service; (e) use the Service to develop or inform a competing product or service; (f) use any robot, scraper, crawler, cheat software, bots, or other automated means to access or manipulate the Service or any feature or Game (including to automatically play or farm rewards); (g) exploit the Service or any of its parts for any commercial purpose, including, for example, by selling virtual credits or accounts, or by performing in-game services for payment outside the Service; (h) misrepresent the source or ownership of the Service, or attempt to gain unauthorized access to the Service (including other users’ accounts, or our backend systems); or (i) introduce any malware, trojans, viruses, or use the Service in a way that could harm it or impair others’ experience. Any of the foregoing is strictly prohibited and may result in immediate suspension of your license and/or legal action.

   4. Trademarks: The Company’s name, logos, and all related names and graphics are trademarks of the Company or its affiliates. Other trademarks appearing within the Service (for example, names of third-party games or properties) are the property of their respective owners. You are not granted any right or license to use any trademarks displayed on the Service without the express prior written permission of the owner. You may not remove, obscure, or alter any trademarks or logos that appear in the Service.

   5. Feedback: If you submit any suggestions, feedback, ideas, or other information to us about our Service (“Feedback”), you acknowledge that such Feedback is unsolicited and we are free to use it without any obligation to you. You hereby grant us a perpetual, irrevocable, worldwide license to use and incorporate any Feedback you provide for any purpose, without compensation or credit to you, and you waive any moral rights to the fullest extent permitted by law.

   6. Intellectual Property Protection: You agree to use the Service in accordance with all intellectual property laws. You will not engage in or facilitate the infringement of our rights or the rights of any other content owners. All rights not expressly granted to you in these Terms are reserved by the Company. If you violate our intellectual property rights or the license restrictions above, your right to use the Service will immediately cease and you will be liable for any damages to the extent allowed by law.

4. User Conduct and Community Guidelines

   We aim to maintain a fun and safe environment for all players. You agree to conduct yourself in a lawful, respectful, and sportsmanlike manner when accessing the Service or interacting with others. Any of the following behaviors are prohibited and constitute a material breach of these Terms:

   1. Illegal Activities: You must not use the Service for any unlawful purpose or in furtherance of any illegal activity. This includes, for example, posting or transmitting any content that is fraudulent, criminal, defamatory, or that promotes illegal substances or activities. You agree to comply with all applicable laws and regulations while using the Service.

   2. Harassment and Abuse: You must not harass, bully, threaten, insult, spam, or abuse other players or our staff. Hate speech, obscene or sexually explicit language or content, and any content that is offensive, hateful, or discriminatory (for example, based on race, religion, gender, sexual orientation, etc.) is strictly forbidden. We have zero tolerance for abusive or toxic behavior. This also includes not defaming or impersonating anyone.

   3. Cheating and Unauthorized Access: You must not cheat or use exploits, automation software (bots), hacks, mods, or any unauthorized third-party software designed to modify the gameplay experience. Any attempt to gain an unfair advantage (e.g. manipulating outcomes, exploiting bugs, or using multiple accounts in violation of the rules) is prohibited. You also must not attempt to gain unauthorized access to any account, data, or system, or probe or test the vulnerability of our Service or network. Do not use any technique to alter or falsify the normal functionality of the Service.

   4. Commercial or Improper Use: You may not use the Service for any commercial or promotional purpose (outside of the Service’s intended features) without our prior written consent. This means you cannot advertise any product or service, cannot send junk or chain messages, cannot solicit other users for money or personal information, and cannot use the Service to promote any gambling sites, real-money betting, or other products. All in-game chat and communications must be for personal, non-commercial interaction relevant to the gameplay.

   5. User Content Standards: If the Service allows you to create a profile, chat, or otherwise submit any content (such as text, images, videos, or other materials “User Content”), you agree that your User Content will comply with these Terms and any posted guidelines. You are solely responsible for any User Content you submit or publish. You must have the rights to any content you post and it must not infringe any copyright, trademark, privacy, publicity, or other rights of any third party. User Content must not contain anything unlawful, harmful, hateful, abusive, defamatory, obscene, or otherwise objectionable. We reserve the right, in our sole discretion, to take down any User Content that violates these standards or that we deem inappropriate, and to suspend or terminate the account of the user responsible.

   6. No Impersonation or Misrepresentation: Do not impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity. You must not imply that your statements or content are endorsed by us or by any other company or individual unless this is true and permitted.

   7. No Data Mining or Botting: You will not collect or harvest any personally identifiable information of other users from the Service, nor use any automated means (bots, scripts, etc.) to collect information or interact with the Service. Additionally, you agree not to interfere with or disrupt the Service or servers/network connected to the Service, including by transmitting any worms, viruses, spyware, malware or any code of a destructive nature.

   8. Consequences of Misconduct: Violation of the above rules may result in immediate suspension or termination of your account (temporary or permanent), revocation of your license to use the Service, and/or the forfeiture of Virtual Coins and virtual items accumulated. Serious violations (for example, involving illegal activity, fraud, or threats) may be reported to law enforcement authorities. We reserve the right to decide what conduct we consider a violation of these rules or outside the intent or spirit of the Terms. We also reserve the right to take action (including removal of content, banning of accounts, and legal action) against any user who, in our judgment, has engaged in any of the prohibited conduct or otherwise violated the letter or spirit of these Terms.

   9. Reporting Abuse: We do not pre-screen all user communications or content, but we reserve the right to monitor and/or record any chat or user-generated content in the Service and remove it for any reason. If you witness behavior that violates these Terms or community standards, please report it to us through the in-game reporting function or contact our support team. While we do not guarantee to review every report, we will make good-faith efforts to investigate and take appropriate action. We assume no responsibility for user content and are not liable for any failure or delay in removing it, but we will enforce the rules to the best of our ability.

   10. User Content License to Company: When you submit, post, or display any User Content in the Service (e.g. chat messages, forum posts, images, gameplay videos, etc.), you grant the Company and its affiliates a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display such User Content (in whole or part) and to incorporate it in other works in any form or medium. We may use your User Content for any purpose, including for promoting the Service or other commercial purposes, without compensation to you. You also waive any moral rights in your content to the extent permitted by law. This license survives even if you delete the User Content or terminate your account, though we will cease any further new use of it if you remove it or terminate (but existing uses may continue). Do not submit content if you do not wish to grant this license. (Note: Personal data provided that identifies you is handled in accordance with our Privacy Policy, not this license grant.)

   11. User Interactions: You are solely responsible for your interactions with other users. We are not responsible for the conduct of any user and do not conduct background checks or screenings of users. However, we reserve the right to become involved in disputes between users, at our discretion, to ensure a safe environment. If you have a dispute with another user, to the maximum extent permitted by law, you release the Company (and our officers, directors, agents, affiliates, and employees) from any and all claims or damages of any kind arising out of or in any way connected with such disputes.

5. Third-Party Links and Affiliate Content

   Our Service may contain advertisements, offers, or links to third-party websites or services, including those of partner casinos, sponsors, advertisers, or affiliate programs. For example, we may display banner ads or offer you opportunities to engage with third-party promotions or “offer wall” tasks (e.g. to earn free Virtual Coins by signing up for an external service). We may also provide links to our pages on third-party social media platforms or communities.

   1. No Endorsement or Control: The inclusion of any third-party content or link does not imply our endorsement, sponsorship, or recommendation of the third party or their products/services. These third-party sites or services are not under our control, and we are not responsible for their content, offers, accuracy, or practices. If you choose to click on a third-party link or engage with a third-party offer, you do so at your own risk. We encourage you to review the terms and privacy policies of any third-party site or service that you visit.

   2. Affiliate Links & Commission: Some of the links to third-party gaming or casino sites may be affiliate links. This means if you click such a link and subsequently sign up or make a deposit on the third-party site, we may receive a commission or referral fee from that third party. These commissions help us to continue offering our Service free-of-charge. Regardless of any affiliate relationships, we strive to provide unbiased information and a fair gaming experience on our platform. Any commission we receive does not result in any additional cost to you. You acknowledge and agree that we have this potential incentive; however, any third-party offers remain subject to their own terms, and we are not liable for those.

   3. Third-Party Content: We may sometimes display third-party content, advertisements, or promotions in the Service (for example, a pop-up ad or a sponsored message). We do not guarantee or warrant any third-party content’s accuracy or legitimacy. If you choose to interact with any third-party content, such as participating in promotions by third-party advertisers or purchasing goods/services from third parties, that is solely between you and the third party. Any charges or obligations you incur in your dealings with these third parties are your responsibility, and we disclaim all liability arising from such interactions.

   4. No Liability for External Sites: If you leave our Service via a link to a third-party site, be aware that we have no control over and assume no responsibility for the content, privacy policies, terms, or practices of any third-party websites or services. You should direct any concerns regarding any external link to the administrator of that third-party site.

   5. Integrations and Social Features: The Service may integrate or interface with third-party platforms such as Facebook, Apple Game Center, Google Play Games, etc. For example, you might be able to log in via Facebook or share achievements. Usage of those third-party features may involve data exchange (see Privacy Policy) and you agree to comply with the third-party’s terms (e.g. Facebook’s terms of service) as well. We are not responsible for failures in those integrations or any issues arising from the third-party platform’s end.

   6. Third-Party Games or Content: In some cases, our Service might include games or content provided by third parties (for example, a mini-game from a partner studio, or user-generated content). We are not responsible for third-party games or content beyond our reasonable control. However, if such content is within our Service, we will enforce relevant Terms (like conduct rules) to the extent applicable.

      In summary, use caution when interacting with third-party links or content on our platform. We are not a publisher or guarantor of third-party offerings, and any claims, losses, or damages incurred from your interactions with third parties are solely between you and the third party – we will not be liable for them.

6. Disclaimers of Warranties (Entertainment Only)

   1. Use for Entertainment: The Service (including all games, Virtual Coins, and features) is provided for your personal entertainment and amusement only. No actual money can be won by playing our games, and no real-world opportunity of financial gain exists. You acknowledge that the Service is not gambling and no real-money wagering occurs. Playing our social casino games is solely for fun, with no promise of any monetary reward. Past success or experience in the game does not indicate future success at real gambling, and we make no suggestion that it does. If you choose to gamble in real life, you do so at your own risk; our Service is not a training tool and should not be seen as encouraging real gambling.

   2. “As Is” Basis: You expressly understand and agree that your use of the Service is at your sole risk. The Service and all information, content, materials (including user content), products (virtual or otherwise), and software included in or made available through the Service are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that may arise during course of dealing or usage of trade. We make no promises or guarantees that the Service or any content will be error-free, uninterrupted, secure, or that any defects will be corrected.

      Without limiting the generality of the above, we do not warrant:

      • that the Service will be uninterrupted, timely, or error-free, or function on your schedule or device;
      • that the Service will be secure or free from viruses, malware, or other harmful components (you are responsible for using up-to-date antivirus protection on your device);
      • that any game outcomes are free from error (we address game errors below, but no warranty that software will always work perfectly);
      • that information or content obtained through the Service will be accurate, reliable, or complete;
      • that any Defects or errors will be corrected (though we strive to correct known issues, we do not guarantee a fix will be available);
      • or that the Service will meet your expectations or requirements.

   3. No Financial Advice or Guarantees: We are not providing any investment or financial advice; there is no real money component to the Service, and nothing on the Service should be construed as encouraging financial speculation. Your decisions outside the game are your own responsibility.

   4. Some jurisdictions do not allow the exclusion of certain warranties or conditions, so some of the above disclaimers may not fully apply to you. In such jurisdictions, warranties are disclaimed to the fullest extent permitted by law. If any warranty is legally required, it shall be the minimum warranty required by law.

   5. Service Availability and Errors: The Service may occasionally be unavailable for maintenance or due to technical issues. We do not guarantee that the Service will always be available or that operations will be uninterrupted. Temporary suspensions of service may occur (for example, for maintenance, updates, or technical issues) and we may not always be able to give advance notice. We will endeavor to restore service as soon as reasonably possible after any downtime, but we are not liable for any losses due to downtime.

   6. Gaming Disturbances and Errors: If a system malfunction or error occurs in the game (e.g., a bug that causes incorrect payouts, game crashes, or other abnormal behavior), we reserve the right to void any affected gameplay, rollback the game state, or make necessary corrections. This may include adjusting your Virtual Coin balance or leaderboard standing to what it would be absent the error. We accept no liability for errors or omissions and any gameplay affected by technical issues will be nullified (e.g., bets or outcomes voided). In the event of a disagreement between what you see on your device and what our server records (for instance due to a sync issue), the server’s records will be considered the official result.

   7. No Professional Advice: Any tips or strategies provided (whether by us or other players) are for entertainment and informational purposes only. They do not guarantee any outcome in the game or otherwise. You rely on such information at your own risk.

   8. Third-Party Services and Content: We make no warranties or representations about any third-party content or services linked or integrated into the Service. When you access third-party content, you do so subject to that third party’s terms, and we have no responsibility for any issues arising from that content.

   9. User Content: We are not responsible for user-generated content or the actions of other players. Any opinions or information expressed by third parties (including other users) belong to those third parties, not us. We do not guarantee the accuracy or reliability of any information provided by other users or third parties on the Service.

   10. In summary, the entire risk arising out of your use of the Service remains with you. The Service is provided with the understanding that we have no obligation to provide any support, fix any issues, or offer any guarantees beyond what is expressly stated in these Terms. If you are dissatisfied with the Service or any of its terms, your sole remedy is to stop using it.

7. Limitation of Liability

   1. To the maximum extent permitted by law, the Company (including its parent, subsidiaries, affiliates, officers, directors, employees, agents, partners, and licensors) shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or any other damages whatsoever arising out of or related to your use of (or inability to use) the Service or any of its features. This includes, without limitation, damages for lost profits, lost data, loss of goodwill, device damage, work stoppage, accuracy of results, or computer failure or malfunction, or other commercial or personal damages or losses, even if we have been advised of the possibility of such damages.

      In particular, and without limitation, we will not be responsible for any loss or damage resulting from or connected to:

      • Any downtime, server disruption, or technical issue that prevents you from accessing or using the Service, or causes game progress or Virtual Coin balances to not be saved.
      • Errors, glitches, or bugs in the Service (including any erroneous crediting or debiting of Virtual Coins).
      • Any action we take or fail to take regarding suspected misconduct, cheating, or violations of these Terms, including account suspension or termination or deletion of Virtual Coins as permitted.
      • Unauthorized access to or alteration of your transmissions or data, or any data loss or corruption (we recommend you not rely on the Service as the sole storage of any valuable data).
      • Third-party content or actions, including conduct of other users, or third-party advertisements, websites, products or services (we do not have control over those and thus are not liable).
      • Any hacking, tampering, or other unauthorized access to or use of the Service or your account (though we strive to prevent such events).
      • Personal injuries or property damage arising from playing the game (ensure you take appropriate breaks and precautions; our games do not involve physical activity, but we note this in case of any unforeseeable event).

      In no event shall our total aggregate liability to you for all damages, losses, and causes of action exceed the amount (if any) that you have paid to us in the past twelve (12) months for the use of the Service or purchase of Virtual Coins. If you have not made any monetary payment to us, our total liability shall be $0, to the extent permissible. This limitation applies collectively to the Company and its affiliates and their respective successors and assigns.

   2. Exceptions: We do not seek to exclude or limit liability for certain categories that cannot be excluded by law, such as liability for death or personal injury caused by our negligence or willful misconduct, or for our fraudulent misrepresentation. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you in part. In such jurisdictions, our liability (and the liability of our affiliates, etc.) will be limited to the fullest extent permitted by applicable law.

   3. Release: You release us from all liability for you having acquired or not acquired any content (including Virtual Coins) through the Service. You acknowledge that we are not liable for any failure to perform, or delay in performing, any of our obligations if such failure or delay is caused by circumstances beyond our reasonable control (e.g. internet outages, labor strikes, acts of God, war, epidemic, etc., often referred to as force majeure).

   4. Indemnification: You agree to indemnify, defend and hold harmless the Company and its affiliates (and their officers, directors, agents, joint venturers, employees and suppliers) from any claim, demand, damages, or other losses, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of the Service, your User Content, or any breach by you of these Terms. This means you will reimburse us for any losses we suffer or costs we incur (including legal fees) because of any claim arising from: (i) your violation of these Terms or of any law or regulation; (ii) your infringement of any intellectual property or other right of any person or entity; or (iii) your improper, unlawful or unauthorized use of the Service.

      We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

8. Dispute Resolution and Governing Law

   Please read this section carefully, as it affects your rights. It includes an agreement to arbitrate disputes on an individual basis and a waiver of class actions for users in certain jurisdictions.

   1. Initial Resolution: Most concerns or questions can be resolved by contacting our Customer Support at info@luckyfycasino.com (or through the help feature in the app). We encourage you to reach out and attempt to resolve any dispute informally before initiating formal proceedings. We both agree to use best efforts to discuss and settle disputes in good faith. If we are unable to resolve the dispute within 30 days from the day you notified us of it (or any longer period required by law or mutually agreed), then either party may proceed as described below.

   2. Governing Law: Except where prohibited by law, these Terms and any dispute arising out of or related to them or the Service will be governed in all respects by the laws of England and Wales without regard to its conflict of law provisions.

   3. Venue: If for any reason a dispute is not subject to arbitration (either because you opted out, or the arbitration clause is found unenforceable or inapplicable), then you and the Company agree that any such lawsuit shall be filed and resolved exclusively in the courts of England and Wales. You consent to the personal jurisdiction of such courts. However, if you are a consumer residing in the EU/EEA/UK or another jurisdiction with laws providing for legal proceedings to be in your local courts, this paragraph does not limit any right you may have to bring proceedings in your country of residence under those laws.

   4. Class Action Waiver: To the fullest extent permitted by law, there shall be no right or authority for any disputes to be arbitrated or litigated on a class-action basis or to utilize class action procedures. This means that you may only bring claims against us in your individual capacity, not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator or court may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. If this class action waiver is found unenforceable, then the entirety of the arbitration agreement (if otherwise applicable) shall be null and void for that dispute.

   5. Arbitration Procedures: The arbitration shall be conducted in the English language. The arbitrator will be bound by the terms of these Terms. The arbitration will be conducted on a confidential basis, and neither you nor we may disclose the existence, content, or results of any arbitration, except as may be required by law or to enforce any arbitration award. Arbitration fees and expenses shall be governed by the applicable arbitration rules (and/or applicable law). We will abide by any requirements to pay certain arbitration fees, such as the filing or hearing fees, to ensure the arbitration agreement is enforceable. Each party shall pay its own attorneys’ fees and costs unless the claims allow for prevailing party fees to be awarded under applicable law.

   6. Severability of Dispute Terms: If any portion of this Dispute Resolution section (other than the class action waiver) is found to be unenforceable, that portion shall be severed, and the remainder shall still be given full effect. If the class action waiver is found unenforceable and the claim is allowed to proceed as a class, then the entire agreement to arbitrate shall be void with respect to that class claim.

   7. 30-Day Right to Opt Out for Future Changes: If we make any future change to this dispute resolution section (other than a change to the contact address), you have the right to reject the change by sending us written notice (to the address provided in the Notices section) within 30 days of the change. Opting out of future changes, however, does not revoke or affect a prior agreed-to arbitration provision or class action waiver for any earlier disputes.

   NOTICE TO CALIFORNIA USERS: Under California Civil Code §1789.3, California residents are entitled to specific consumer rights information. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at +1-916-445-1254 or +1-800-952-5210.

9. Privacy

   1. Your privacy is important to us. Our collection, use, and disclosure of personal information in connection with the Service are described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read the Privacy Policy and understand how we collect, use, and share your information. If you do not agree to the Privacy Policy, you must discontinue use of the Service.

      A few key points regarding privacy (for convenience, but the full Privacy Policy controls in case of conflict):

      • We collect certain information when you use the Service, such as technical data (IP address, device ID, etc.), gameplay and transaction history, and any information you provide (like profile details or chat messages). This may include personal data.
      • We use this information to provide and improve the Service (e.g. saving progress, processing purchases), to personalize your experience, for analytics, to serve contextual advertising, and for customer support. We may also use it to communicate with you about promotions or updates (you can opt out of marketing communications).
      • We may share information with service providers who assist us (for example, payment processors or cloud hosting), with analytics and advertising partners (with appropriate measures in place), and if required by law or to protect rights and safety. If the Service has social features, information like your username, avatar, and in-game achievements may be visible to others.
      • For more details, including how to exercise any rights you may have (such as GDPR rights for EU users, or CCPA rights for California users) and how to contact us about privacy concerns, please see the Privacy Policy.

      By using the Service, you consent to the collection and use of your data as outlined in the Privacy Policy. If you have questions about our data practices, you can contact our Data Protection Officer or support as specified in the Privacy Policy.

10. Miscellaneous

    1. Entire Agreement: These Terms (including any additional policies or rules incorporated by reference, such as the Privacy Policy and any Promotion rules) constitute the entire agreement between you and the Company regarding the Service, and supersede all prior or contemporaneous understandings and agreements, whether written or oral, on that subject. You acknowledge that you have not relied on any representation, warranty, or statement not expressly set out in these Terms.

    2. Amendments: We may revise these Terms from time to time. We will notify users of any material changes either by posting the new terms on our site or app (and updating the “Last Updated” date) and/or by sending you notice through the Service or via email. It is your responsibility to review the Terms periodically. If you continue to use the Service after the Terms have been updated, you are indicating that you accept and agree to the changes. If you do not agree to a change, you must stop using the Service. Any amended Terms will apply prospectively from the date of the update.

    3. No Waiver: Our failure to enforce any right or provision of these Terms shall not operate as a waiver of that right or provision. Any waiver of any provision of the Terms will be effective only if in writing and signed by an authorized representative of the Company.

    4. Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason by a court or tribunal of competent jurisdiction, then that provision shall be eliminated or limited to the minimum extent such that the remainder of the Terms will continue in full force and effect. In other words, the invalid provision will be severed, and the rest of the Terms remain valid and enforceable.

    5. Assignment: The Company may assign or transfer its rights and obligations under these Terms (for example, in the event of a merger, acquisition, or sale of assets) to any third party at its discretion, without your consent. You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms without our prior written consent. Any unauthorized assignment by you is null and void.

    6. Relationship of Parties: You and the Company are independent contracting parties. These Terms do not create any agency, partnership, joint venture, employment or franchise relationship. You have no authority to bind or obligate the Company in any manner.

    7. Notices: We may provide notices or communications to you via email (to the address associated with your account), via in-app notification, or via a posting on our website. You consent to receive electronic communications from us. It is your responsibility to keep your email address updated. Official notices to us (such as legal notices, or disputes) should be sent to the mailing address provided (e.g. in our Contact section or legal footer) or to our legal email info@luckyfycasino.com. Electronic notice will be deemed received 24 hours after it is sent or posted, unless we receive notice that the message was not delivered.

    8. Headings and Interpretation: Section headings in these Terms are for convenience only and have no legal or contractual effect. Words like “including” or “for example” shall be construed without limitation. Any version of these Terms in a language other than English is provided for convenience, and in the event of any conflict, the English version will control (to the extent allowed by law).

    9. Termination: We may suspend or terminate your account, or restrict access to the Service, at our discretion and without notice if you violate these Terms, engage in fraudulent or abusive behavior, or if we decide to discontinue the Service. Upon termination, all rights granted to you under these Terms will cease immediately.

    10. Survival: Any provisions of these Terms that by their nature should survive termination of the agreement (including but not limited to provisions on intellectual property, liability, dispute resolution, and general provisions) shall survive any termination or expiration of these Terms.

    11. Contact Information: If you have any questions, concerns, or feedback about these Terms or the Service, please contact us at: info@luckyfycasino.com. We will do our best to address your inquiry.

Last Updated: August 25, 2025